Frequently asked questions
How long will it take to recieve my order?
Our produce are harvested upon order, packed and delivered within 8 hours of harvesting to ensure maximum level of freshness!
What is the delivery fee for orders under S$30?
The delivery fee will be S$5 excluding GST.
Is there a minimum order quantity for online orders?
No, there is no moq for orders online. However, do note that there is a delivery fee for orders below S$30.
What kind of produce do you sell?
We specialise in growing some of the most nutrient-dense vegetables in our vertical indoor farm, without any pollutants and pesticides. For a whole list of products, please visit www.hydrourban.com.sg/buy-products.
Where can I find your products?
Other than from our online store on this website, our produce an currently be found at FairPrice Finest outlets located all over Singapore. While stocks last!
Can I buy your products in bulk?
Yes! Please contact us through our enquiry form on our website and we will be glad to work with you on an order.
Can I have a tour of your farm?
We are currently not open for public tours in order to maintain our carefully controlled growing environment.
Are your produce organic?
While our products are not certified organic, we believe that they are superior to most products that are certified organic. Our vegetables are grown using carefully controlled methods, and are pesticide, herbicide and pollutant free.